SMS for AI

Let an AI agent do your texting.

Give an AI agent your marketing or customer records and let it start the conversations by SMS, through your own Twilio number. It writes to each customer personally, reads their replies, and either drafts for your approval or sends automatically.

From records to conversations

An example of what you might tell your agent
“I give my AI agent access to my marketing or customer records and tell it to reach out through Another Number. It has a personal conversation with each customer, and we see if we can sell them more.”
  1. 01

    Your CRM records

    Marketing or customer data that your agent can already read.

  2. 02

    Your AI agent

    Writes a personal message to each customer.

  3. 03

    Your approval

    You approve each message, or let the agent send automatically.

  4. 04

    Another Number

    Sends it by SMS from your own Twilio number.

  5. 05

    The customer

    Gets the text, and can reply.

Replies come back into the thread. Your agent reads them and carries the conversation on.

How it works

  1. 01

    Connect your Twilio number

    Enter your Twilio Account SID and Auth Token once. The token is stored encrypted and never shown again. Another Number points the number's incoming messages at itself, and asks first if it already points somewhere else.

  2. 02

    Text in threads

    Every conversation is a thread. Send, receive and see each message's delivery status as it changes, on every tab and device you have open.

  3. 03

    Bring in your AI agent

    Give an AI assistant a key. It reads your threads, then writes drafts for you to approve or, if you allow it, sends the replies itself.

Pricing

You can test Another Number for free before you choose a plan. Prices are in pounds sterling. Twilio's own charges for your messages and number are separate and go to Twilio.

  • 1,000 segments

    £12.99 a month

    • 1,000 segments a month
    • AI agents included
    • Sent and received count
    Get started
  • 10,000 segments

    £38.99 a month

    • 10,000 segments a month
    • AI agents included
    • Sent and received count
    Get started
  • Unlimited

    £250 a month

    • Soft limit of 1,000,000 segments a month
    • Custom quote for very high or bursty volume
    Get started

A segment is one SMS part: 160 characters, or 70 if the message has emoji or special characters. Longer messages are split into several, and Twilio bills per segment. When an allowance is used up, sending pauses and the content of new incoming messages is held back until the account has a licence again. You subscribe and manage billing inside the app.

Three ways to use it

Three example use cases showing how Another Number can be used, from a coffee subscription in the US to a hair salon in the UK and a kitchen fitter in Singapore. Each starts with a short brief to your agent, and the agent does the texting.

United States · renewals and add-ons

Maple & Pine Coffee Club

“Text customers a week before their box renews, suggest something that suits what they already order, and answer any questions.”
Dana R. +1 202 555 0143
  1. Hi Dana, your Maple & Pine box renews next Thursday. You've loved the Ethiopia roast. Want a second bag added for $9?
    Mon 10:02 · delivered
  2. Yes please! Can you make it ground, not beans?
    Mon 10:09
  3. Done: one extra Ethiopia, ground, $9 added to Thursday's box. Anything else?
    Mon 10:10 · delivered
  4. That's all, thanks!
    Mon 10:11

In control: you approve each message at first, and let it send on its own once you trust the tone.

Sent from +1 415 555 0132

United Kingdom · quiet appointment books

Larkfield Hair Studio

“Text customers who haven't been in for six months, offer the slots I have free this week, and pencil in anyone who says yes.”
Priya S. +44 7700 900123
  1. Hi Priya, it's Larkfield Hair Studio. It's been about six months since your last cut. We have Thursday 2pm or Friday 11am free this week, with £5 off a cut if you book now. Would either suit?
    Tue 09:00 · delivered
  2. Friday 11 would be perfect
    Tue 09:14
  3. Lovely, I've pencilled you in for Friday at 11:00. Reply here if anything changes.
    Tue 09:14 · delivered

In control: sent automatically, up to 200 a day. You can see every message in the thread.

Sent from +44 7700 900456

Singapore · enquiries that go cold

Tanglin Kitchens

“Follow up enquiries I haven't heard back on, ask what is holding them up, and tell me who is ready to buy.”
Wei Ling T. +65 8123 4567
  1. Hello Wei Ling, this is Tanglin Kitchens. You asked about a new kitchen for your flat in September. Is the project still on, and is anything holding you back?
    Wed 14:30 · delivered
  2. Still keen, we were waiting on the budget. Could you give a rough price?
    Wed 15:02
  3. Drafted by your agent · waiting for you
    Of course. A kitchen that size usually comes to S$9,000 to S$14,000 installed. Shall I book a free site visit for an exact quote?
    Approve and send Discard

In control: you choose who is contacted. Wei Ling asked for a price, so the agent flags the lead as ready to buy and waits for your approval.

Sent from +65 6123 4567

Put an AI agent on your Twilio number

Make an account, connect a Twilio number and let your agent draft its first reply.